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DELIVERY POLICY FOR DOOR HANDLES, DOOR LEVERS, SPINDLES AND ESCUTCHEONS

Standard delivery terms (except for Slovenia and Croatia) are according to EXW Incoterms.

EXW means the buyer must arrange all transport, export documentation, cover all freight charges, and fulfill the importation and delivery process.

1. STANDARD PROGRAMME

FOREIGN COUNTRIES (EXCEPT SLOVENIA AND CROATIA):

Prime Line and Economy Line door handles, door levers, spindles and escutcheons:  2 weeks from payment confirmation 

Prime Line and Economy Line door handles + LED lights / fingerprint reader: 3 weeks from payment confirmation

SLOVENIA AND CROATIA:

Prime Line and Economy Line door handles, door levers, spindles and escutcheons:  1 week from payment confirmation 

Prime Line and Economy Line door handles + LED lights / fingerprint reader: 2 weeks from payment confirmation

2. PREMIUM PROGRAMME

FOREIGN COUNTRIES (EXCEPT SLOVENIA AND CROATIA):

Vision Line door handles: 3 weeks from payment confirmation 

Vision Line door handles + LED lights / fingerprint reader: 4 weeks from payment confirmation 

SLOVENIA AND CROATIA:

Vision Line door handles: 2 weeks from payment confirmation 

Vision Line door handles + LED lights / fingerprint reader: 3 weeks from payment confirmation 

3. LASER CUTTING AND POWDER COAT PRODUCTS

Products are sent for laser cutting and powder coating twice a month:

  • the first working day of a current month,
  • the first working day after the 15th of the month.

Due to the stated periodicity of submitting products for cutting / powder coating, the delivery deadline for cutting / powder cutting must be added to the delivery time of the product production:

*the date of order confirmation

+ product production deadline

+ delivery deadline for laser cutting and powder coating

+ 1 week for laser cutting and powder coating

4. URGENT ORDERS

For orders that require shorter or urgent delivery, a supplement for increased production costs is charged:

  • additional payment 20€ per product
  • additional payment for powder coating products 50,00€ per product.

The policy came into force on 15th June 2021 and is valid until revoked.